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Administrative Burden Scale

Administrative Burden Scale
2023
Better Government Lab at the McCourt School of Public Policy at Georgetown University
Author(s): 
Donald Moynihan, Pamela Herd
Administrative Burden Scale
Source Sector(s)
Academic
Benefits Program
SNAP: Supplemental Nutrition Assistance Program
UI: Unemployment Insurance
WIC: Special Supplemental Nutrition Program for Women, Infants and Children
Medicaid/CHIP
Level of Government
State/Provincial
Federal/National
County
Local/Municipal
Territorial
Tribal/Indigenous
Location
Format
Other

The Better Government Lab at the McCourt School of Public Policy at Georgetown University has developed a new scale for measuring the experience of burden when accessing public benefits. They offer both a three-item scale and a single-item scale, which can be utilized for any public benefit program. The shorter scales provide a less burdensome way to measure by requiring less information from users.