Source Sector(s)
Academic
Benefits Program
SNAP: Supplemental Nutrition Assistance Program
Medicaid/CHIP
Level of Government
State/Provincial
Location
United States, Michigan
Format
Report
While some approaches to benefits integration use technology to improve processes and user experience, other approaches rely less on technology or datasets and more on improving frontline staff’s knowledge and capacity. The examples in this guide describe how peer-to-peer training and updated interview scripts can help connect residents to the benefits they are eligible for.