Source Sector(s)
Non-profit
Benefits Program
SNAP: Supplemental Nutrition Assistance Program
Level of Government
State/Provincial
Location
Louisiana
Format
Non-Academic Article
In response to exploding demand for social services during COVID-19, the Louisiana Department of children and Family services implemented text-message alerts and reminders for the state’s entire SNAP caseload, launched a text-based public campaign to help people understand and apply for SNAP benefits, and hired SNAP recipients to provide client feedback on communications and policy decisions.