Resources
Maintaining Benefits
Text Messaging

Text to Connect: Engineering + Technology Requirements for Using Text Message Outreach to Reduce SNAP Churn

Text to Connect: Engineering + Technology Requirements for Using Text Message Outreach to Reduce SNAP Churn
2022
Beeck Center for Social Impact + Innovation at Georgetown University, Benefits Data Trust
Author(s): 
Katie Sullivan, Sara Soka, Keith Barnes
Text to Connect: Engineering + Technology Requirements for Using Text Message Outreach to Reduce SNAP Churn
Source Sector(s)
Academic
Non-profit
Benefits Program
SNAP: Supplemental Nutrition Assistance Program
Level of Government
State/Provincial
County
Location
United States
Format
Toolkit

This guide is the sixth and final part of a series designed to help SNAP administrators implement a text messaging program to reduce SNAP churn. This guide addresses technical and engineering requirements for a text messaging program, including texting platform options, and procurement and vendor management, among other technical implementation topics.