Source Sector(s)
Private
Benefits Program
Veterans Benefits
Level of Government
Federal/National
Location
Format
Non-Academic Article
Ad Hoc has found that product operations can help scale impact by putting objective indicators at the center of product decision-making. The team has seen success in supporting product thinking at agencies like the Department of Veterans Affairs (VA), where they made it easier for Veterans to access employment and education assistance and for caregivers to receive needed support.