Source Sector(s)
Non-profit
Benefits Program
Medicaid/CHIP
SNAP: Supplemental Nutrition Assistance Program
TANF: Temporary Assistance for Needy Families
Level of Government
State/Provincial
Local/Municipal
Location
United States
Format
Report
This paper outlines common challenges agencies face while administering benefits and gives examples of how technology can streamline the process. It also discusses the importance of user-centered design, and the necessity of utilizing technology as part of a holistic strategy to implement public benefits.