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Biden-Harris PMA Webinar: Streamlining Service Delivery for Five Life Experiences

Biden-Harris PMA Webinar: Streamlining Service Delivery for Five Life Experiences
2023
Performance.gov
Author(s): 
Loren DeJonge Schulman, Amira Boland, Maya Mechenbier, Michael Windle, Alicia Rouault, Sarah Esty
Biden-Harris PMA Webinar: Streamlining Service Delivery for Five Life Experiences
Source Sector(s)
Executive Branch
Benefits Program
SNAP: Supplemental Nutrition Assistance Program
CCDF: Child Care and Development Fund
Medicaid/CHIP
Level of Government
Federal/National
Location
Format
Video

The Performance.gov team hosted a webinar featuring federal customer experience (CX) changemakers from across government and focused on the nine CX projects that aim to address pain points learned about through human-centered design research.