Screening for Eligibility
A Signal Towards a Successful Application
Checking for potential eligibility can be a way to help someone wondering if they should apply for a benefit. Some organizations and governments have started screening for multiple benefit eligibility at one time so people can receive the help they need.
Balancing accuracy with burden.
Case workers and benefits specialists may believe someone might be eligible for a specific benefit program, but it’s only by asking a series of questions that they can uncover if an applicant is likely eligible.
It’s important to balance the burden of questions asked with efficiency. A large number of questions can quickly become as challenging as the complete application. Thankfully, there are tools that can enter information from eligibility screenings directly into applications so applicants can avoid entering the same information multiple times on different forms. Other agencies are focusing on being as inclusive as possible by screening for eligibility based on minimum criteria that signals likely eligibility.
One of the main improvements that cross-benefit eligibility screening provides is its ability to help people understand where to focus their application efforts. It also introduces the applicant to benefits that they may not be familiar with. Here, explore the potential for making eligibility screening and rules straightforward, along with cross-benefit eligibility, and examples of best practices and products.