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6-Month Update: Delivering on the President’s Commitment to Transform Customer Experience

6-Month Update: Delivering on the President’s Commitment to Transform Customer Experience
2022
Federal CX Team
Author(s): 
Pam Coleman
6-Month Update: Delivering on the President’s Commitment to Transform Customer Experience
Source Sector(s)
Executive Branch
Benefits Program
WIC: Special Supplemental Nutrition Program for Women, Infants and Children
Medicaid/CHIP
SNAP: Supplemental Nutrition Assistance Program
SSI: Supplemental Security Income
Level of Government
Federal/National
Location
United States
Format
Non-Academic Article
News

President Biden believes that every American—regardless of where you live, where you work, or who you are—should have simple, seamless, and secure access to the Federal services they need. Over the past six months, we’ve gotten off to a fast start translating the President’s historic Executive Order on customer experience into action. Today, at the half-year mark, we have more key updates to share.