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Exposing Error in Poverty Management Technology: A Method for Auditing Government Benefits Screening Tools

Exposing Error in Poverty Management Technology: A Method for Auditing Government Benefits Screening Tools
2020
University of Michigan, Proceedings of the ACM on Human-Computer Interaction
Author(s): 
Nel Escher and Nikola Banovic
Exposing Error in Poverty Management Technology: A Method for Auditing Government Benefits Screening Tools
Source Sector(s)
Academic
Benefits Program
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Level of Government
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Location
Format
Academic Article

This paper introduces a method for auditing benefits eligibility screening tools in four steps: 1) generate test households, 2) automatically populate screening questions with household information and retrieve determinations, 3) translate eligibility guidelines into computer code to generate ground truth determinations, and 4) identify conflicting determinations to detect errors.