This article discusses Code for America’s research into the user experience of applying or Medicaid, SNAP, TANF, WIC, and LIHEAP in the United States. They found that user experience applying for benefits programs varies greatly by (and often within) each state.
SNAP: Supplemental Nutrition Assistance Program
TANF: Temporary Assistance for Needy Families
WIC: Special Supplemental Nutrition Program for Women, Infants and Children
Level of Government