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Prototyping a document management system for future emergencies

Prototyping a document management system for future emergencies
2023
U.S. Department of Labor
Author(s): 
Joanne Esteban and Nicole Fenton
Prototyping a document management system for future emergencies
Source Sector(s)
Government Agency
Benefits Program
UI: Unemployment Insurance
Level of Government
Federal/National
State/Provincial
Location
United States
Format
Government Documents

Research from the Department of Labor shows that document management systems reduce barriers for claimants and help states be more efficient. With additional improvements and investment, these systems can be even more effective in serving the public and reducing backlogs in times of crisis.