Creating content that is easily accessible for social safety net benefit applicants and recipients can require a range of expertise and input from policy experts, communications leads, designers, and software developers. However, this task need not be as daunting as it seems. This guide discusses general characteristics shared by organizations that have successfully created accessible content, and includes case studies that showcase characteristics of successful accessible content teams.
SNAP: Supplemental Nutrition Assistance Program
WIC: Special Supplemental Nutrition Program for Women, Infants and Children
CTC: Child Tax Credit
Level of Government
United States, New York City