Resources

Maintaining Benefits

Text Messaging

Text to Connect: Strategy + Content for Using Text Message Outreach to Reduce SNAP Churn

2022

Beeck Center for Social Impact + Innovation at Georgetown University, Benefits Data Trust

Author(s):

Katie Sullivan, Sara Soka, Keith Barnes

Source Sector(s)

Academic

Non-profit

Benefits Program

SNAP: Supplemental Nutrition Assistance Program

Level of Government

State/Provincial

County

Location

United States

Format

Toolkit

This guide is the fourth in a series designed to help SNAP administrators implement a text messaging program to reduce SNAP churn. Focused on strategy and content, this guide offers recommendations and best practices for crafting messages, engaging clients, and obtaining consent.

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