Source Sector(s)
Private
Benefits Program
UI: Unemployment Insurance
Level of Government
Federal/National
State/Provincial
Location
Georgia
Format
Non-Academic Article
Building modular, open-source, human-centered software is necessary to create equitable government services fit for the digital age. Nava emphasizes addressing large scale digital service challenges by building and releasing small, modular software components that are loosely-coupled by well-defined APIs. This enables agencies to quickly and conistently deliver services that help people immediately, whilst also building a flexible foundation for long-term technical evolution.