Source Sector(s)
Private
Benefits Program
No items found.
Level of Government
No items found.
Location
Format
Non-Academic Article
One of the most important questions in government digital services is "what is our product?". Teams that can identify their products are more likely to prioritize improvements in the best interest of the underlying service. And as a result of their work, Veterans, their family members, seniors, Medicare patients, and others have more successful and efficient interactions with the critical government services they need.