Source Sector(s)
Government Agency
Benefits Program
SNAP: Supplemental Nutrition Assistance Program
Level of Government
Federal/National
State/Provincial
Location
Georgia, New Mexico, and Connecticut
Format
Government Documents
Report
This study examines the use of robotic process automation (RPA) technologies by three state agencies—Georgia, New Mexico, and Connecticut—to administer the Supplemental Nutrition Assistance Program (SNAP). RPA is software that integrates with other programs to automatically complete repetitive processes that normally are performed by humans.