Resources
Human-Centered Design

How to build a participant advisory council

How to build a participant advisory council
2023
Nava Public Benefit Corporation
Author(s): 
Daniella DeVera, Makaela Stephens
How to build a participant advisory council
Source Sector(s)
Private
Benefits Program
WIC: Special Supplemental Nutrition Program for Women, Infants and Children
Level of Government
State/Provincial
Location
United States
Format
Toolkit

In 2022, Nava formed its first-ever PAC as part of their initiative to help Montana’s Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) program design a new recertification portal. Leveraging what Nava learned from this experience, this toolkit outlines the necessary steps to form a PAC, including planning a structure for the council, recruiting participants, and other logistics.