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The Time Tax: Why is so much American bureaucracy left to average citizens?

The Time Tax: Why is so much American bureaucracy left to average citizens?
2021
The Atlantic
Author(s): 
Annie Lowrey
The Time Tax: Why is so much American bureaucracy left to average citizens?
Source Sector(s)
Private
Benefits Program
SNAP: Supplemental Nutrition Assistance Program
TANF: Temporary Assistance for Needy Families
Medicaid/CHIP
UI: Unemployment Insurance
Level of Government
Federal/National
State/Provincial
Local/Municipal
Location
United States
Format
Non-Academic Article

Article describing the “time tax,” the costs to people applying or benefits in terms of spending substantial amounts of time navigating user-unfriendly interfaces. The article describes the necessity of simplifying safety-net programs and cross-coordinating across various social service programs.